Privacy & Health Information Policy
1. Information We Collect
To provide high-quality consultations and fulfill product orders, we collect the following information:
Personal Identifiers: Name, shipping address, email, and phone number.
Health Data: Information you provide during consultations regarding blood sugar levels, weight, perimenopause symptoms, and medical history.
Payment Data: Processed securely through our third-party payment processors; we do not store your full credit card details on our servers.
2. How We Use Your Information
Your data is used strictly for:
- Providing personalized wellness and diabetes management advice.
- Processing and shipping your wound care, ostomy, or supplement orders.
- Communicating regarding your appointments or order status.
- Complying with professional pharmacy record-keeping standards.
3. Confidentiality & Data Security
As a healthcare professional-led platform, we prioritize the confidentiality of your health information.
Consultation Privacy: Information shared during weight management or blood sugar consultations is kept confidential and is only accessible by your consultant.
Security Measures: We use industry-standard encryption (SSL/TLS) to protect data transmitted through shillypharma.com.
No Sale of Data: We do not sell, rent, or trade your personal or health information to third-party marketers.
4. Third-Party Service Providers
We may share limited information with trusted partners only when necessary:
Shipping Partners: Your address and phone number are shared with couriers (e.g., Canada Post, UPS, or US-based distributors) to deliver your products.
Legal Compliance: We may disclose information if required by law or professional regulatory bodies.
5. Your Rights & Access
You have the right to request a copy of the personal information we hold about you or to request that we correct or delete your non-medical record data. For inquiries regarding your data, please contact us at info@shillypharma.com.